Last updated: 15 October 2026. These terms explain purchases from Shrurush through shrurush.com and our online shop. Customer support: [email protected] or WhatsApp +91 70208 88244, Monday to Saturday, 10am to 7pm.
Products and sizing
Review the product details before ordering. Photos show the design and are not a measurement scale; colours can appear differently on screens. Where a measurement is not listed, contact us with the product link to confirm dimensions and fit before buying.
Prices and checkout
Prices are shown in Indian rupees. Review the items, quantity, discounts and final total at checkout, including any shipping or tax amounts shown, before placing your order. Payment methods currently offered include PhonePe and cash on delivery as displayed at checkout.
Any 3 for ₹1,199 offer
The automatic offer applies once per order to the three lowest-priced items when at least three items are in the cart. Their combined price is reduced to ₹1,199 if it is higher than ₹1,199; the offer does not increase a lower combined price. Additional items are charged at their applicable prices. Six items do not automatically create two bundles. Bundle orders are non-returnable under the store’s voluntary return policy.
Orders, delivery and assistance
Provide correct contact and delivery details. Delivery is typically within 3–7 days after ordering, depending on the destination and courier conditions. Read our Shipping Policy. For order corrections, cancellation requests or delivery help, contact us promptly with your order number so we can confirm the available next steps.
Returns and damaged items
For non-bundle orders, return requests must be raised within 24 hours of delivery, subject to the eligibility and exclusions in our Refund and Returns Policy. Report damaged items within 24 hours of delivery with your order number, product images and unpacking video. Contact us before sending an item back. Store return conditions do not exclude rights or remedies available under applicable consumer law.
Accounts, privacy and safe use
Keep your account details secure and provide accurate information. Do not use the website for fraudulent orders or unauthorised activity. Our Privacy Policy explains how customer information, cookies, payments, analytics and advertising data are handled. Never share passwords, OTPs or full payment-card details with support.
Questions and updates
For order questions or complaints, email [email protected] with your order number and a description of the issue. Updates to these terms will be shown on this page with a revised date; an update does not remove rights relating to an earlier purchase.